This project is part the National Station Improvement Programme (NSIP) for the Greater Anglia route.

The key objective for the scheme is to redevelop Bishops Stortford Station ticket hall that will require the demolition of the existing and construction of a new building.

The proposal for the project consists of the demolition of the 1960s ticket hall and adjoining station offices, and the construction of a new station entrance incorporating ticket office, concourse, ticket barrier, retail unit. The new building will be part two storey over the ticket office area.